How To Improve Client Relationships In Your Agency
“Damn it Mike! That’s your job! I’m the client!” My client taught me a valuable lesson that day that I’ll never forget. Here’s what happened… My client, Tom, left me
Why Agency Complexity Kills Scale and How to Avoid It
Here’s why your agency can’t scale (and what to do about it.) There will come a point in every agency owner’s life where they are faced with a difficult decision…
How to Walk A Prospect Through A Proposal
Lots of agencies just shoot over the price by email and pray the potential client just says “YES.” That’s what we call a proposal grenade, and you can learn more
How To Use Your Agency Strengths Wisely
I may be biased, but… I think that agency owners are among the most resourceful people on the planet. I’m willing to bet that the skills you have with websites
If you want to be a small agency forever, start charging for your proposals… Question: Should you charge for your proposals, or should you do them for free? I mean,
Ditch the Jargon and Speak Clearly to Your Clients
Tech jargon and how you communicate are probably holding you back… You might think that your agency’s reputation is built by the number of reviews you have and the stars
What It Takes to Be a Successful Agency Owner
If you are an agency owner, you might be CRAZY. That’s not a bad thing, it’s just that you’ve committed to doing something that 99.9999% of the population will never
Agency Ownership: The Ultimate Career Move
In large corporations, you’ve probably heard of “climbing the corporate ladder.” Over the years, I’ve watched my friends who chose a more traditional career battle it out to climb the
What Life is Like After Quitting Alcohol
A “big domino” is the one action you can take that makes everything else happen. Just like stacking dominos… you push down the first one and the rest fall. In