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The more you WANT a client to say YES to your proposal…. The more likely they are to say NO. “Commission Breath” is a real thing. Clients can smell it.

How do you fix a client that is hard to work with? The key to fixing this is understanding why they became a difficult client in the first place… I’ve

If you had ripe fruit hanging at the bottom of your tree… would you go grab the ladder and try to reach for the fruit at the top? OR, would

Lots of agencies treat their businesses like a puzzle that needs to be solved. The problem is, that puzzles can usually only be solved in ONE way. But, the problems

“I’m sorry, Mike. Shut it down. Facebook ads just don’t work for our kind of business.” That’s what a client said to me. Not even 3 weeks later, I drove

Einstein believed that how well you define a problem determines how well you solve it. I think a similar conclusion can be made about selling clients… The person that can

Have you ever let another car merge into your lane and got that customary “wave” thanking you for your great generosity? 😀 Simple, nonverbal gestures can mean so much. So

When I started my agency, I did it all.  (everything) I designed the websites, managed the servers, sold the projects, sent the invoices AND swept the floors! I find that

Have you ever flown first class? Have you ever bought a BIG TV?  Have you ever supersized your meal? Have you ever got court-side or 50 yard line tickets? If