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How to raise prices (a lesson from my barber): It can feel like a paralyzing idea to raise your rates… Is it time for you to raise rates? Are you

Stop dropping price bombs on your clients. Never use the word price. Price is an ‘expense’ and nothing you do as an agency should ever cost your clients anything. When

The more you WANT a client to say YES to your proposal…. The more likely they are to say NO. “Commission Breath” is a real thing. Clients can smell it.

How do you fix a client that is hard to work with? The key to fixing this is understanding why they became a difficult client in the first place… I’ve

If you had ripe fruit hanging at the bottom of your tree… would you go grab the ladder and try to reach for the fruit at the top? OR, would

Lots of agencies treat their businesses like a puzzle that needs to be solved. The problem is, that puzzles can usually only be solved in ONE way. But, the problems

“I’m sorry, Mike. Shut it down. Facebook ads just don’t work for our kind of business.” That’s what a client said to me. Not even 3 weeks later, I drove

Einstein believed that how well you define a problem determines how well you solve it. I think a similar conclusion can be made about selling clients… The person that can

Have you ever let another car merge into your lane and got that customary “wave” thanking you for your great generosity? 😀 Simple, nonverbal gestures can mean so much. So